From e-commerce sites to banking and government databases, the public trusts that their information is secure once they’ve set up a password-protected account. When data breaches occur, it can cause serious security issues, such as when Equifax’s data breech impacted 147 million Americans (Federal Trade Commission, 2022).
A manager must have the critical skill of employee relations and be able to integrate legal and ethical principles in the management of staff. The situations that managers and their employees face are frequently more about how you respond to them than what is happening. You must be able to manage employees and teams during periods of organizational change or even turmoil.
In this assessment, you are the manager when an employee reports that their corporate email account was hacked after they accepted an email from a fraudulent source. After this attack, a virus infected your organization’s servers and hackers had access to your organization’s data.
Assessment Deliverable
Write a 525- to 700-word security breach report for the chief information officer (CIO) regarding the incident. Determine how you will manage the legal and ethical issues associated with the incident, including the following:
- Summarize how the security breach occurred and the accounts that have been hacked, including the legal and ethical issues of concern as a result of the incident. Be sure to include actions taken immediately following the breach.
- Recommend a notification process to the customers impacted by the security breach that includes recommendations for customers impacted by the security breach on how to secure their accounts.
- Suggest a plan to report the incident to government authorities and to hire a cybersecurity contractor to restore the server security.
- Recommend a communication plan to notify internal employees of the incident and address related employee expectations.
- Recommend a training plan for employees about cybersecurity.
- Recommend strategies to monitor cybersecurity-related employee activities to prevent a similar incident from happening in the future.
MGT/571 v2
Copyright 2023 by University of Phoenix. All rights reserved.
MGT/571 Grading Rubrics Wk 2 Summative Assessment: Organizational Behavior Recruitment and Retention Report ……………………………………………………………………….. 2
Wk 4 Summative Assessment: Performance Improvement Proposal ………………………………………………………………………………………………………. 4 Wk 6 Summative Assessment: Employee Relations and Security Plan …………………………………………………………………………………………………… 6
Grading Rubrics MGT/571 v2 Page 2 of 7
Copyright 2023 by University of Phoenix. All rights reserved.
Wk 2 Summative Assessment: Organizational Behavior Recruitment and Retention Report
Criteria Exemplary 90–100% A- to A
Proficient 74-89% C to B+
Developing 60-73% D to C-
Needs Improvement 0-59%
F
DEIB and management principles
Weight: 30%
Clear and insightful justification of how emphasis on DEIB serves the organization’s management principles
Mostly clear and mostly insightful justification of how emphasis on DEIB serves the organization’s management principles
Somewhat clear and somewhat insightful justification of how emphasis on DEIB serves the organization’s management principles
Cursory justification with limited insight of how emphasis on DEIB serves the organization’s management principles or justification not evident
DEIB impact on recruitment and retention
Weight: 30%
Thorough assessment of how DEIB can improve employee recruitment and retention and organizational leadership
Adequate assessment of how DEIB can improve employee recruitment and retention and organizational leadership
Partially adequate assessment of how DEIB can improve employee recruitment and retention and organizational leadership
Superficial assessment of how DEIB can improve employee recruitment and retention and organizational leadership or assessment not evident
DEIB support training programs
Weight: 30%
Sophisticated and insightful recommendations for training initiatives to support DEIB
Mostly sophisticated and mostly insightful recommendations for training initiatives to support DEIB
Somewhat sophisticated and somewhat insightful recommendations for training initiatives to support DEIB
Limitedly sophisticated with little insight in recommendations for training initiatives to support DEIB or recommendations not evident
Cultural competence and ethics: Strategic efforts toward equity, inclusion, and belonging
Weight: 5%
Thoughtfully engaged in overt and deliberate planning, ethical actions, and collaborations that support diversity and foster equity, inclusion, and belonging
Moderately engaged in overt and deliberate planning, ethical actions, and collaborations that support diversity and foster equity, inclusion, and belonging
Narrowly engaged in overt and deliberate planning, ethical actions, and collaborations that support diversity and foster equity, inclusion, and belonging
Did not sufficiently engage in overt and deliberate planning, ethical actions, or collaborations that support diversity and foster equity, inclusion, and belonging
Grading Rubrics MGT/571 v2 Page 3 of 7
Copyright 2023 by University of Phoenix. All rights reserved.
Criteria Exemplary 90–100% A- to A
Proficient 74-89% C to B+
Developing 60-73% D to C-
Needs Improvement 0-59%
F
APA, Grammar, and Writing Mechanics
Weight: 5%
Accuracy in grammar, sentence structures, sentence boundaries, and word choice enhanced content; when applicable, attention to APA citation and formatting enhanced the content
Rare inaccuracies/errors in grammar, sentence structures, sentence boundaries, word choice; when applicable, APA citation and formatting did not detract from the content
Occasional inaccuracies/errors in grammar, sentence structures, sentence boundaries, and word choice; when applicable, APA citation and formatting detracted from the content
Frequent inaccuracies/errors in grammar, sentence structures, sentence boundaries, and word choice; when applicable, APA formatting made the content inaccessible
Grading Rubrics MGT/571 v2 Page 4 of 7
Copyright 2023 by University of Phoenix. All rights reserved.
Wk 4 Summative Assessment: Performance Improvement Proposal
Criteria Exemplary 90–100% A- to A
Proficient 74-89% C to B+
Developing 60-73% D to C-
Needs Improvement 0-59%
F
Bureaucratic issue summary and proposed solutions
Weight: 10%
Clear summary and insightful proposed solutions, including relevant employees, to bureaucratic issue
Mostly clear summary and mostly insightful proposed solutions, including relevant employees, to bureaucratic issue
Somewhat vague summary and proposed solutions with some insight, including relevant employees, to bureaucratic issue
Vague summary or proposed solutions including relevant employees lacked insight or were not evident
Implementation strategies
Weight: 10%
Innovative implementation strategies include relevant employees
Mostly innovative implementation strategies include relevant employees
Somewhat adequate implementation strategies include relevant employees
Inadequate or vague implementation strategies include relevant employees or were not evident
Monitoring strategies
Weight: 10%
Insightful strategies for monitoring solutions
Mostly insightful strategies for monitoring solutions
Somewhat insightful strategies for monitoring solutions
Strategies for monitoring solutions lacked insight or were not evident
Impact on organization’s performance
Weight: 25%
Clear and insightful explanation of how proposal improves organizational performance
Mostly clear and mostly insightful explanation of how proposal improves organizational performance
Somewhat clear and somewhat insightful explanation of how proposal improves organizational performance
Explanation of how proposal improves organizational performance lacked clarity and insight or was not evident
Communication plan
Weight: 10%
Thorough communication plan for progress and results
Adequate communication plan for progress and results
Partially adequate communication plan for progress and results
Inadequate communication plan or was not evident
Leadership skills
Weight: 25%
Comprehensive description of leadership skills needed to support proposal’s execution
Sufficient description of leadership skills needed to support proposal’s execution
Somewhat sufficient description of leadership skills needed to support proposal’s execution
Insufficient description of leadership skills needed to support proposal’s execution
Grading Rubrics MGT/571 v2 Page 5 of 7
Copyright 2023 by University of Phoenix. All rights reserved.
Criteria Exemplary 90–100% A- to A
Proficient 74-89% C to B+
Developing 60-73% D to C-
Needs Improvement 0-59%
F
Collaboration: Results focused
Weight: 5%
Demonstrated a distinguished ability to remain goal focused and achieve results when presented with obstacles and challenges
Demonstrated a proficient ability to remain goal focused and achieve results when presented with obstacles and challenges
Demonstrated a marginal ability to remain goal focused and achieve results when presented with obstacles and challenges
Did not sufficiently demonstrate the ability to remain goal focused or achieve results when presented with obstacles and challenges
APA, Grammar, and Writing Mechanics
Weight: 5%
Accuracy in grammar, sentence structures, sentence boundaries, and word choice enhanced content; when applicable, attention to APA citation and formatting enhanced the content
Rare inaccuracies/errors in grammar, sentence structures, sentence boundaries, word choice; when applicable, APA citation and formatting did not detract from the content
Occasional inaccuracies/errors in grammar, sentence structures, sentence boundaries, and word choice; when applicable, APA citation and formatting detracted from the content
Frequent inaccuracies/errors in grammar, sentence structures, sentence boundaries, and word choice; when applicable, APA formatting made the content inaccessible
Grading Rubrics MGT/571 v2 Page 6 of 7
Copyright 2023 by University of Phoenix. All rights reserved.
Wk 6 Summative Assessment: Employee Relations and Security Plan
Criteria Exemplary 90–100% A- to A
Proficient 74-89% C to B+
Developing 60-73% D to C-
Needs Improvement 0-59%
F
Summary of breach
Weight: 25%
Comprehensive summary of the security breach showed keen insight of the legal and ethical issues
Adequate summary of the security breach showed insight of the legal and ethical issues
Somewhat adequate summary of the security breach showed little insight of the legal and ethical issues
Vague summary of the security breach lacked insight of the legal and ethical issues or was not evident
Notification process and incident reporting
Weight: 10%
Clear and comprehensive recommendations for notifying impacted customers, reporting incident to government authorities, and hiring cybersecurity contractor
Mostly clear and mostly comprehensive recommendations for notifying impacted customers, reporting incident to government authorities, and hiring cybersecurity contractor
Partially clear and somewhat limited recommendations for notifying impacted customers, reporting incident to government authorities, and hiring cybersecurity contractor
Unclear or vague recommendations for notifying impacted customers, reporting incident to government authorities, and hiring cybersecurity contractor or were not evident
Communication plan
Weight: 20%
Insightful employee communication plan to address employee expectations
Mostly insightful employee communication plan to address employee expectations
Somewhat insightful employee communication plan to address employee expectations
Uninsightful or not evident employee communication plan to address employee expectations
Training plan
Weight: 20%
Insightful cybersecurity training plan for employees
Mostly insightful cybersecurity training plan for employees
Somewhat insightful cybersecurity training plan for employees
Uninsightful or not evident cybersecurity training plan for employees
Monitoring
Weight: 15%
Insightful strategies to monitor cybersecurity- related activities
Mostly insightful strategies to monitor cybersecurity- related activities
Somewhat insightful strategies to monitor cybersecurity-related activities
Uninsightful or not evident strategies to monitor cybersecurity-related activities
Grading Rubrics MGT/571 v2 Page 7 of 7
Copyright 2023 by University of Phoenix. All rights reserved.
Criteria Exemplary 90–100% A- to A
Proficient 74-89% C to B+
Developing 60-73% D to C-
Needs Improvement 0-59%
F
Cultural competence and ethics: Respectful communication and interaction
Weight: 5%
Strongly engaged in transparent conversations and responded ethically in professional intercultural settings; inclusively acknowledged the value of others within diverse communities
Sufficiently engaged in transparent conversations and responded ethically in professional intercultural settings; adequately acknowledged the value of others within diverse communities
Insufficiently engaged in transparent conversations and responded ethically in professional intercultural settings; narrowly acknowledged the value of others within diverse communities
Did not sufficiently engage in transparent conversations or respond ethically in professional intercultural settings; inappropriately acknowledged or did not acknowledge the value of others within diverse communities
APA, Grammar, and Writing Mechanics
Weight: 5%
Accuracy in grammar, sentence structures, sentence boundaries, and word choice enhanced content; when applicable, attention to APA citation and formatting enhanced the content
Rare inaccuracies/errors in grammar, sentence structures, sentence boundaries, word choice; when applicable, APA citation and formatting did not detract from the content
Occasional inaccuracies/errors in grammar, sentence structures, sentence boundaries, and word choice; when applicable, APA citation and formatting detracted from the content
Frequent inaccuracies/errors in grammar, sentence structures, sentence boundaries, and word choice; when applicable, APA formatting made the content inaccessible
- MGT/571 Grading Rubrics
- Wk 2 Summative Assessment: Organizational Behavior Recruitment and Retention Report
- Wk 4 Summative Assessment: Performance Improvement Proposal
- Wk 6 Summative Assessment: Employee Relations and Security Plan