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Hannah Aurich

(832) 216-2788 | [email protected]

Objective

To work and grow in a professional atmosphere where my skills can be utilized and help me adapt to the dynamic environment within the company as well as strengthen my IT skills

Education

university of houston downtown | college of business | Graduating May 2024

· Major: Bachelor of Business Administration in Management Information Systems

Experience

sr. brokerage client associate (PCG) | wells fargo advisors | 06/2021 – present

· Collaborate with Financial Advisors and Managers on operational an compliance related activities

· Assist Financial Advisors in pipeline maintenance and review their book of business for over 100 high net worth clients

· Establish and review files to meet firm regulatory requirements

· Research information for client and prospect meetings and prepare informational and meeting correspondence

relationship banker – registered | wells fargo bank | 03/2021 – 06/2021

· Developed a way to assist 350 clients build, manage, and protect their assets

· Led a team of 15 employees in order to contribute to the acquisition of high value client relationships

· Utilized partners to call on potential business and consumer clients to increase deposit growth

· Sustained knowledge of bank products and services, branch operations, and risk mitigation task

personal banker – licensed | wells fargo bank | 09/2017 – 02/2021

· Organized branch meetings to discuss branch operations, sales, and superior service for clients

· Lead huddles for a team of 20 to recognize team members and go over daily goals for the branch

· Selected by management to be the Operations manager to make sure we are compliant with policies

· Managed business and personal portfolios as well as sold products and services based on client needs

customer sales represntative | wells fargo bank | 02/2017 – 09/2017

· Built lasting relationships with business and consumer clients

· Assessed over 100 clients’ needs by asking high impact questions and listening to responses

· Open and maintained new consumer and business accounts for clients

Lead Teller | wells fargo bank | 08/2016 – 01/2017

· Supervised team in order to balance vaults, perform cash counts, and assist with Risk Mitigation

· Coached team members during weekly one-on-ones to set goals and review expectations in the branch

· Assisted clients with day to day transactions within accounts and transfer to banker if needed

· Recognized by top management for providing outstanding customer service and product referrals

teller | wells fargo bank | 08/2015 – 07/2016

· Process teller transactions for over 2,000 clients including deposits, withdrawals, payments, and account maintenance

· Balanced daily cash line, vaults, and Automated Teller Machines often totaling over $750,000

· Handled client account inquires totaling 300 weekly accounts

Skills & Abilities

abilities

Coached team members, created daily goals with management to execute better results, and led teams to perfect risk mitigation within the branch

skills

Microsoft Excel, Word, PowerPoint, and Outlook, Problem Solving, Adaptability, Time Management, Portfolio Management

IT EXPERIENCE

Spreadsheet Software, Data Entry, Word Processing Software, Social Media Marketing, Website Analytics, and Java

IT WEAKNESS

Unfamiliar with certain computer programs such as SQL and Python, inexperienced with database creation and upgrades

Binil Boben

Missouri City Tx 77459

(713) 815-9648

[email protected]

PROFILE

Management Information Systems student with data certificate from Google with proficiency in SQL, SAP and Python, PowerBI.

EDUCATION

University of Houston Downtown, Marilyn Davies College of Business

“Bachelor of Business Administration in Management Information Systems” 08/2024

Houston Community College Stafford Texas

“Associate Degree in Arts Major in Business” 07/2022

ACTIVITIES

· Council Member Center for Urban Agriculture and Sustainability UHD

· Center of Urban Agriculture Recycling Program Member UHD

· Member Student Organization Management Information Systems UHD

· Supply chain inventory volunteer for Skylark Wireless LLC

·

EMPLOYMENT HISTORY

Intern Engineering Department 01/24

Harris County Engineering

· Contributed to project teams through tasks involving field visits, design support, customer service, research, community outreach, and administrative/project management functions.

Human Resource Intern 09/2023

Balance Now

· Successfully managed external candidate outreach and communication via LinkedIn and email, demonstrating proficiency in navigating Google Suite and LinkedIn.

· Conducted prompt email correspondence, tracked communication, and responded promptly, contributing to the smooth execution of the interview process. Additionally, maintained an organized internal directory of interns, conducted check-in and exit interviews, coordinated essential documents for interns, and actively contributed to projects related to intern engagement, satisfaction, organizational culture, and development within Balance Now.

Delivery Station Associate

Amazon 8/3/2023

· Efficiently manage inventory lifecycle, utilizing technology for sorting, scanning and order preparation, while ensuring accurate packaging, palletizing and timely truck delivery.

Assistant Manager 10/2022-01/2023

Cinemark Theatre

· Utilized CRM software leading to a 70% improvement in satisfaction ratings.

· Conducted daily fraud analysis and financial transaction analysis and reduced company expenses using Anaplan, Legion, Crunch time and Service Channel software.

Group Leader Trainer 11/2019-06/2022

FortbendIsd Extended Learning

· Increased student enrollment by providing stellar customer service.

· Evaluated incoming staff on Extended Day Procedures and increased productivity.

· Initiated training plan to train new employees based on the needs of the department.

SKILLS / HONORS

Effective communicator with good leadership skills and technical skills including Microsoft Excel, Word, PowerPoint, Outlook. Dean’s List/Honors for Fall 2019, Spring 2020, Fall 2020, Spring 2021.

Abin Simon Joseph

Missouri City Tx 77459

(952) 693-9659

[email protected]

PROFILE

A highly motivated and results-driven Management Information system student with knowledge of SQL, SAP, PYTHON, and a versatile set of office skills, including Microsoft Excel, Word, and PowerPoint, seeking an opportunity to contribute my expertise, strong analytical skills, and dedication to excellence.

EDUCATION

“University of Houston Downtown, Marilyn Davies College of Business”

“Bachelor of Business Administration in Management Information Systems” 05/2024

Houston Community College Stafford Texas

Associate Degree in Arts Major in Business, 07/2022

HONORS AND AWARDS

Dean’s List/Honors List: Fall 2019, Spring 2020, Fall 2020, Spring 2021.

EMPLOYMENT HISTORY

Recruiting Intern 08/2023 – Current

Umbrella Driver Recruiting, Atlanta, GA

· Leveraged technology-driven strategies to assist the HR and recruitment team in sourcing and identifying potential candidates, utilizing online platforms as LinkedIn and specialized job boards.

· Employed data analysis techniques to screen candidates and conduct initial phone interviews, assessing their qualifications, skills, and cultural alignment with the organization's values.

· Efficiently coordinated and scheduled interviews using digital scheduling tools, ensuring seamless communication between candidates and hiring managers, and maintaining a high level of professionalism.

· Demonstrated meticulous attention to detail, adhering to data privacy regulations and consistently applying best practices in recruitment technology.

Bagger

HEB, Missouri City, TX 10/2019 – 06/2021

· Exhibited exceptional reliability and customer service, consistently punctual and ensuring a positive shopping experience.

· Demonstrated strong organizational skills, efficient order management, and effective teamwork, enhancing workflow and communication.

Team Member 09/2018 – 10/2019

Whataburger, Missouri city, TX

· Proficiently operated POS systems, ensuring accurate customer transactions and showcasing technology aptitude.

· Collaborated with a diverse team to optimize service efficiency, provided exceptional customer service, and managed inventory levels with a strong focus on adherence to procedures.

Cashier 05/2018 – 08/2018

Burger King, Shakopee, MN

· Proficiently managed cash registers and leveraged technology, demonstrating strong financial and technology skills.

· Provided exceptional customer service, resolving issues promptly, and showcasing effective communication and problem-solving abilities, critical for MIS roles involving client interactions and issue resolution.

ACTIVITIES

Second Mile, Volunteer, 2018, Church Food Distribution 2019, 2020, Volunteer Houston 2022

Faiz Lakhani

Houston, TX

[email protected]

832-716-6484

https://www.linkedin.com/in/faiz-lakhani

PROFESSIONAL EXPERIENCE:

GMSIT| ERP Analyst – Sugarland, TX August 2022 – Present

· Led and managed ERP-related projects, ensuring successful implementation and providing ongoing user support.

· Assisted approximately 200 users from different business units with their daily duties, offering guidance and support.

· Collaborated with various business units within the organization to facilitate the implementation and maintenance of reporting processes and procedural changes required for the software application.

· Provided technical support, mentorship, coaching, and training to the business team members, ensuring their proficiency in utilizing the ERP system.

· Conducted root cause analysis on incident reports to identify and resolve recurring issues, improving system reliability and performance.

· Developed and executed SQL queries to create customized reports, optimizing workflow and enhancing user experience.

· Utilized Microsoft Dynamics GP daily, leveraging its functionalities to streamline operations and drive efficiency.

Verizon Wireless| Solutions Specialist – Katy, TX November 2020 – June 2022

· Identify and propose innovative solutions tailored to meet customers' immediate and long-term needs.

· Diagnose and troubleshoot customers' devices, effectively resolving any technical issues that arise.

· Cultivate and nurture client relationships to foster repeat business and generate referrals.

· Provide training and guidance on the utilization and implementation of Business 360 for customers.

· Recognized as the top producer in 2021 for consistently achieving outstanding sales results.

· Achieved a remarkable sales milestone of generating $3,000 in a single day for our retail branch.

Gulshan Enterprises| Bank Reconciliation Analyst – Sugar Land, TX October 2017 – May 2020

· Managed the reconciliation of bank statements for a franchise with over 500 stores, ensuring accuracy and timely completion.

· Conducted comprehensive reconciliation process by verifying entries and analyzing system reports to reconcile bank balances.

· Ensured daily reconciliation with no variances, guaranteeing accurate reporting and financial transparency.

· Monitored payments and expenditures, including payroll, purchase orders, invoices, and statements, to maintain financial stability and compliance.

· Generated monthly food cost reports for the Accounts Payables department, providing valuable insights for cost control and optimization.

· Coordinated with utility teams to obtain valid billing reports for the preparation of final profit and loss (P&L) reports, ensuring accurate financial analysis and reporting.

EDUCATION:

University of Houston Downtown |Houston, TX Jan 2022 – Present

Bachelor of Management Information Systems

Intended Major: MIS

University of Houston Sugar Land |Sugar Land, TX Jan 2019 – Jan 2022

Associates in Undeclared Business

PERSONAL ACTIVITIES + ACHIEVEMENTS:

HoopsForHumanity.org – Charity, Co-founder May 2018 – Jan 2019

• Annual Charity basketball tournament founded by myself, family, and colleagues.

• Held in Dallas last 2 years. Proceeds from the tournament are then donated to various local organizations, and refugee services organizations abroad. Raised upwards of $22,000 last 3 years: currently planning our 5th annual event.

RELEVANT SKILLS + KNOWLEDGE

SOFTWARE: MS Excel; MS Office; MS Dynamics Great Plains; Business 360; Strong knowledge of computer systems, and computer operations, as well as various hardware configurations. Always willing, and able to learn more given the opportunity.

INTERPERSONAL: Effective and proficient communications skills. Successfully leading activities local organizations in Houston. I have great interpersonal skills, and can excel in collaborative team environments

Weighted Scoring Spreadsheet

Houston We Have A Party

Company Information

Company Name: Houston We Have a Party

Nature of Business: Event Planning/ Balloon Decorations

Number of Employees: 2

User Information

User: Cynthia Salinas

User Title: Head Designer / Owner

User Email Address: [email protected]

User Problem: Owner wants a more streamlined website, her current website is very basic only has one page, she likes how clients can fill out a form to request a booking but wants it to be more dynamic and details. She wants a client friendly network to where clients can view different products available, create their own garland on the website for the business to make, and also have a blog page to where Cynthia can post tips and tricks on balloon decorating.

User Solution: Creating a more streamlined website for Cynthia will involve incorporating various features such as a product catalog, customized garland creator, blog page, product catalog, and a client account tab.

User’s Needed Resources: Cynthia will need a web hosting server, server hardware such as RAM, CPU, and storage capacity, robust backup system, CMS to manage and update website content, SSL Certificate, and security tools such as firewalls.

Houston We Have A Party

User: Lesly Salaiz

User Title: Event Coordinator

User Email Address: [email protected]

User Problem: Event Coordinator’s main issue is booking, Lesly would like an easy way for clients to select what kind of event they are having, the theme, amount of people coming, and more. She wants it to be possible a form that clients can fill out in order to get a quote on prices and details from Lesly as well as a page on the website showing all that she is able to do event wise as well as a page where clients can go and look at past event to get ideas from.

User Solution: In order to ease the transition from event planning to booking we will include organizing products into different categories, include fields on booking inquiries such as event details, preferred delivery date and time, specific request, as well as a auto reply system to confirm form submissions and provide a summary of client’s request, we will also have a client account tab to save order history and create a personalized experience.

User’s Needed Hardware: Lesly will need all the same hardware as Cynthia however we will also be implementing a booking form that will use Python or PHP as well as a database to store user accounts and booking information securely.

Project Charter

Prepared By: Mohd Faiz Lakhani Date: February 4th, 2024

Project Objectives:

Create a cutting-edge, user-friendly website to improve Houston We Have a Party's balloon decoration company's internet visibility and clientele. A dynamic product catalog, a configurable Garland Creator tool, an enhanced booking form, and an integrated blog for balloon decorating advice and tricks are all part of the upcoming platform overhaul. The ultimate goals are to provide a smooth and engaging user experience, increase online sales, encourage consumer involvement, and gain a competitive advantage in the market.

Project Scope:

Create and put into action a thorough web platform that includes:

· An easily navigable website.

· An interactive product catalog featuring a customizable Garland Creator tool.

· A better booking form to facilitate better client service.

· Including a blog platform to share insightful information on balloon decorating.

Assumptions:

· Cynthia has a clear business vision.

· The accessibility of important parties for correspondence.

· Sufficient funding and resources.

· Prompt delivery of comments and content.

· The precision of the information.

· The current technological infrastructure satisfies needs.

· Adherence to regulations.

· Adoption of users positively.

· Productive teamwork.

· The availability of the necessary technologies.

Project Charter

Stakeholders:

Name	Position	Internal/External
Cynthia Salinas	Project Sponsor	Internal
Lesly Salaiz	Project Sponsor	Internal
Hannah Aurich	Project Manager	External
Binil Boben	Web Developer	External
Abin Simon Joseph	IT Support	External
Mohd Faiz Lakhani	Web Designer	External
Minh Bui	Supervisor	External

Project Success Criteria:

· High user engagement and satisfaction.

· Measurable customization and interaction metrics with the Garland Creator tool.

· Increased efficiency of the booking form.

· Growth in product sales.

· Enhanced blog engagement and content reach.

· Seamless mobile responsiveness and cross-browser compatibility.

· Improved SEO performance.

· Successful implementation of security measures.

· Stakeholder satisfaction.

· On-time and on-budget delivery.

· Scalability for future growth.

· Positive return on investment.

Project Charter

Deliverables:

· Scope Statement

· Status Report

· Scheduling Report

· Gantt Chart

· Final Report

· Final Project Presentation

· Software Code

· Design Details

· Research Reports

· Secure Payment Processor

· Garland Creator Tool

· Design Mockup

· User Accounts and Profiles

· Booking Form

· Security Features

Proje